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Terms & Conditions
Welcome to ViperHit. By using our website and purchasing products from ViperHit, you agree to comply with and be bound by the following terms and conditions. These terms apply to all users of the site, including visitors, vendors, customers, merchants, and content contributors.
1. General Provisions
Welcome to ViperHit. By using our website and purchasing products from ViperHit, you agree to comply with and be bound by the following terms and conditions. These terms apply to all users of the site, including visitors, vendors, customers, merchants, and content contributors.
2. Company Information
- Company Name: ViperHit
- Country of Registration: Georgia
- Business Address: 47a Sherif Khimshiashvili St, Batumi, Georgia
- Contact Email: info@viperhit.com
3. Payment Terms
We accept payment through the following methods:
- Credit/Debit Cards (Visa, MasterCard, etc.)
- Cryptocurrency (such as Bitcoin, Ethereum, etc.)
All payments are processed securely, and customer information is encrypted.
4. Shipping and Delivery
We offer international shipping. Delivery times vary depending on the shipping option and destination, but generally:
- Delivery time is estimated between 14 and 45 days, depending on the shipping provider.
- Order processing time is up to 5 business days.
Once your order has been shipped, you can track it via the link 17track.net. Please ensure that all delivery details are accurate, as we cannot change the shipping address after the order is dispatched.
5. Customs and Import Duties
Customers are responsible for any customs and import duties applicable in their country. The calculation of these fees is beyond our control and can vary depending on location and other factors.
6. Returns and Refunds
If you are not satisfied with your purchase, you have 14 days from the receipt of the product to request a return. To initiate a return:
- The product must be unused and in its original packaging.
- Return shipping costs are the responsibility of the customer unless the product was defective or damaged during shipping.
Refunds will be processed within 14 business days of receiving the returned item.
7. Age Restrictions
All customers must be 21 years or older to make purchases from our site. By placing an order, you confirm that you meet the minimum age requirement for your jurisdiction.
8. Liability and Warranty
We are not responsible for any consequences arising from the misuse or further use of products purchased from ViperHit. The customer is responsible for ensuring the legality of our products in their region. Products come with a limited warranty against manufacturing defects.
9. Personal Data & Privacy
We collect only the personal data necessary to complete your purchase: full name, phone number, and delivery address. We do not retain any personal information after the transaction is completed, and we do not share your data with third parties unless legally required by official authorities.
10. Changes to Terms
ViperHit reserves the right to modify or update these terms and conditions at any time without prior notice. It is the responsibility of customers to review the terms regularly.
11. Dispute Resolution
We aim to resolve any issues amicably. Should disputes arise, customers can contact us via email. If a resolution cannot be reached, all legal matters will be handled by the courts of Georgia.
12. Contact Information
Contact Email: info@viperhit.com
Business Address: 47a Sherif Khimshiashvili St, Batumi, Georgia